Privacy Policy

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Trainerology Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with us online or during our training programs.

We may collect the following personal information when you register for our courses or communicate with us:

• Full Name
• Email Address
• Phone Number
• Course Selection and Preferences
• Payment Method (Note: We do not store card details)
• Any other information voluntarily provided
   

We use your personal data to:

• Process course registrations and payments
• Communicate updates about your training
• Issue certificates and attendance records
• Improve our services and user experience
• Comply with legal obligations
   

We do not sell your information to third parties. However, we may share your information with:

• Trusted third-party services (e.g., Google Sheets, PayPal, Stripe) for the purpose of processing data securely
• Regulatory or certification bodies if required for qualification or legal purposes
   

We take reasonable steps to protect your personal data using secure technologies and limited access procedures. However, no internet transmission is 100% secure.

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing or non-essential communications
• File a complaint with the UK’s Information Commissioner’s Office (ICO) if you believe your rights are violated
   

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

Our website may use cookies to enhance functionality and track usage. You can modify your browser settings to disable cookies if preferred.

If you have any questions about this Privacy Policy or your data, please contact:

Trainerology Ltd
Email: support@trainerology.co.uk